Effective date: October 3, 2026

IRG Media is operated by IRG Group LLC. This policy explains how cancellation and refund inquiries for our B2B digital marketing services are handled.

Your written client agreement governs

The applicable proposal, statement of work, contract or other written agreement defines the services, fees, deliverables, payment arrangements and cancellation or refund provisions for your engagement. This website policy does not replace or amend those agreed terms.

Requesting cancellation or a change

Email info@irg-media.com with your business name, the relevant engagement and the requested cancellation or change. Follow any notice procedure set out in your agreement. We will review the request against that agreement and confirm the next steps.

Fees, completed work and third-party expenses

Any amount payable for work already completed, committed deliverables or third-party expenses depends on the applicable written agreement and relevant facts. This policy does not impose a blanket non-refundable fee or a standard cancellation charge.

Refund inquiries

If you believe a refund is due, explain the reason and identify the relevant payment or invoice when you contact us. Refund eligibility and any amount are assessed under the applicable written agreement and applicable law. No universal refund deadline or refund entitlement is promised by this page.

Advertising and other external services

Charges paid directly to advertising platforms or other third-party providers are subject to those providers’ arrangements. Contact the relevant provider about charges it collected directly.

Questions before engaging us

Ask us to clarify cancellation, payment and refund terms before accepting a proposal or signing a client agreement. Contact info@irg-media.com.